What Awaits the Fleet Technology Industry in 2021
If you are like most people, as this unprecedented year comes to a close, you may be wondering “what awaits in 2021?”. Perhaps you are hoping for a sudden end to the pandemic or you are anticipating that a change in our country’s leadership will inspire a new wave of communal unification.
Given the impacts felt by COVID-19 and everything else that happened in 2020, fleets across industries are equally asking themselves hard questions as most were forced this year to navigate uncertainty and swiftly adapt to new ways of operating. This has led many to invest in fleet technology.
A recent industry study found that there was an increase of 8% in the number of fleets using GPS fleet tracking technology (from 64% in 2019 to 72% in 2020). An impressive 96% of fleets that used GPS fleet tracking software found it to be beneficial. Furthermore, 32% reported a positive return on investment (ROI) in just six months of implementing fleet tracking technology. Of all the technologies implemented by the survey respondents, in-cab video, with both front-facing and driver facing cameras, rose to the top.
As in many industries, economic and regulatory uncertainty adversely impacted fleet businesses with 44% reporting that increasing costs were a primary challenge to their daily fleet operations. That said, GPS fleet tracking had a positive effect in reversing this trend with an average of 8% seeing a decrease in fuel costs, 11% a reduction in accident costs and 10% decrease in labor costs.
Based on these finding and some of our own observations working with fleet managers in the transportation, services, government and construction businesses, here are the trends we are seeing for 2021:
Fleet managers will feel the pressure to manage or reduce costs which will lead them to implement a fleet management software that closely tracks comprehensive cost information throughout each vehicle’s life cycle and provides access to data that will help make smarter budget-driven decisions.
The power of data in business today is inescapable. This is especially true for companies reliant on fleet vehicles. With the right analytic tools, managers will be increasingly leaning on data to help generate customized reports that monitor progress, gauge performance, and help make intelligent business decisions.
A trend on the rise throughout the fleet industry is the use of tracking systems and telematics. As U.S. safety regulations mandate fleet tracking using electronic logging devices (ELDs), these are becoming compulsory for demonstrating compliance with rules that govern operators’ on-hours and required rest periods. Onboard telematics systems come standard in many vehicles today as fleet tracking continues to advance into 2021.
Budgets will be stretched in 2021 so managers will be turning to data collection and analysis to get more from their total fleet budget. Life cycle cost is a fleet maintenance metric to monitor. But as fleet vehicles become ever more specialized in 2021, more managers will be paying attention to secondary operational costs. Repairs and maintenance incur the highest costs, but smaller costs, such as idle time or inefficient routes, add up, too. Data obtained from an EAM platform will likely show where small operational changes can lead to significant savings.
Operators will be checking their PM balance more often in the new year. While there’s no perfect ratio of preventive vs. reactive maintenance, operators can always aim for the most uptime. Using software with advanced analytic capabilities makes it easier to monitor and assess the ideal PM ratio, especially as fleets change over time.
There is no telling what’s to come as many of the events of 2020 will continue to be felt into the new year. To ensure that fleet-reliant businesses continue to operate optimally and actually thrive in 2021, investing in fleet technology will be a secure way for them to protect themselves against an uncertain future.
Electric Truck Fleets are Slated to Increase in 2021
Like almost every industry, the fleet companies have been greatly impacted by the 2020 pandemic. Delivery fleets in particular have scrambled to keep up with increased demand from online shopping. Increased e-commerce activity combined with a renewed focus on health and the environment has accelerated electric fleet pilots across industries.
With the transportation sector contributing nearly a third of the GHG emissions in the U.S., fleets are under increased pressure to do their part to reduce emissions. Fortunately for fleet managers, the benefits of electric vehicles extend well beyond the environment.
Companies with large delivery fleets are moving forward with electric fleets creating what is estimated to be a large shift to take place in 2021 and beyond. In 2019, Amazon ordered 100,000 delivery vans from EV startup Rivian with the hopes others will follow suit. UPS and FedEx are turning their sights towards electric as well. FedEx stated it already has the ability to go electric with the vast majority of its worldwide fleet. And because EVs last longer and have lower fuel and maintenance costs, the total cost of ownership is a winner for fleets.
One obstacle to electrification fleet managers have cited is a lack of available vehicles for their individual use cases. As the larger fleets continue to scale their operations, availability is becoming less of an issue—especially in the light and medium-duty truck sectors. As the demand for electric options grows, manufacturers will continue to ramp up the development and production of their offerings. Expansions into semi-trucks and transit buses are already being seen with California and New York City on track to achieve goals of 100% zero-emission bus fleets by 2040.
When it comes to driving the adoption of electric vehicles, we know that consumer choice plays a major role. With pickup trucks making up a large portion of commercial and consumer demand, it seems like a no brainer to offer more electric pickup options. Pickup trucks so far this year have accounted for one out of every five new light-vehicle sales, according to data compiled by Trucks.com.
Electric-only manufacturers Rivian and Tesla are poised to release much anticipated options, as well as traditional automakers such as GM and Ford. Both are coming out with an electric version of popular models such as GM’s Hummer and Ford’s F-150 sometime within the next two years. And for light commercial vehicle users, they do not need to wait long as Ford’s E-Transit cargo van is slated to come out next year, offering great news to last-mile delivery providers.
Two Last Mile Delivery Trends Affecting The Fleet Management Industry
The ongoing COVID-19 pandemic has greatly shifted our economy, making it more homebound and heavily reliant on e-commerce. The growing demand for e-commerce and rising consumer expectations have placed additional pressure on retailers to effectively and efficiently expedite delivery without increasing costs. This has brought renewed attention to order fulfillment, especially last mile delivery.
Last mile delivery, also known as final mile delivery or final mile logistics, refers to the transportation of goods from a warehouse or distribution center to their final destination, which is usually the customer’s doorstep. Retailers have been forced to look at efficiencies through the entire delivery process and many are looking at how to best manage the use of their transportation fleets. Below are two trends we are closely following:
Some retailers have opted to handle last mile deliveries internally, relying on their own fleet of vehicles or a hybrid fleet to fulfill orders, instead of outsourcing. While outsourcing, by all means, is still more commonly used, some retailers are looking into alternate options such as co-oping with competitors in their region to share assets and reduce final mile logistics costs. This trend has inspired some 3PL providers to develop their own local delivery services to compete with insourcing, with vehicles and technicians on-hand for local deliveries.
Hybrid Fleet Management Systems
The hybrid fleet model, a combination of a trucking company’ own fleet, paired with contractors, third-party providers and freelance drivers, is gaining popularity as it helps to scale fleet size in accordance with changes in demand. A hybrid fleet model offers greater flexibility and affordability than the traditional model. If aligned correctly with your fleet operator, there are even more opportunities to create value-added synergies within your supply chain, including optimizing deliveries within your entire network, mitigating deadhead miles with empty trucks and even introducing the potential to broker your truck capacity in certain lanes.
A hybrid fleet strategy requires a fleet management system capable of enabling efficient transportation execution. Similar to traditional fleet management systems, which enable businesses to gain insight and analytics into vehicle and technician performance, a hybrid fleet management system provides you with a centralized dashboard from which you can optimize routing, monitor vehicle location, receive delivery updates and weather alerts, access historical reports and more, all in real time. With a hybrid fleet management system, you get the best of both worlds in terms of both scalability and control, making it one of the leading trends for last mile delivery today.
Advantage Asset Tracking helps businesses with fleets of all sizes to navigate the complex world of fleet management and personal safety solutions. Serving the role of both consultant and guide, Advantage walks fleet managers step-by-step through the entire technology roadmap so that you can identify the most creative , yet economical solution for managing their hybrid fleets.
What is a Connected Car?
Connected cars have opened up a world of possibilities for enhancing vehicle performance. The most game-changing smart device in recent years isn’t a phone or a smart watch… we believe it’s your car. All over the world, businesses, governments and individuals are equipping their vehicles with internet connection, while the top auto manufacturers are embedding telematics devices in their newest models.
What does the buzz word “connected car” actually mean?
A connected car is a vehicle that is equipped with mobile technology, and therefore “connected” via the internet. Telematics is also used to connect cars, by means of a small device that plugs into the vehicle, or through embedded technology. The telematics device acts as an Internet of Things (IoT) hub which sends vehicle data to a cloud service, where it can be processed and accessed by the vehicle owner or fleet manager.
Types of connectivity in cars
Connected car capabilities can be grouped into several categories:
Telematics: tracking vehicle location and activity, driver behavior, engine diagnostics. Organizations can gain visibility over a large fleet’s performance from a single online platform.
Vehicle-to-everything (V2X): interacting with any object in the vehicle’s vicinity. This communication could be vehicle-to-vehicle (V2V), vehicle-to-pedestrian (V2P), vehicle-to-network (V2N), or vehicle-to-infrastructure (V2I).
In-vehicle infotainment: interacting with vehicle occupants. This includes audio and video entertainment as well as navigation systems.
What’s the difference between connected cars and autonomous vehicles?
A connected car refers to internet connectivity, while an autonomous vehicle controls its own movement, without driver intervention. A fully automated vehicle or self-driving vehicle with artificial intelligence (AI) needs no driver input in order to navigate to its destination (which McKinsey refers to as “virtual chauffeur”).
Highly automated vehicles still need years of testing before they can become widely available for public use. Today, however, many drivers can benefit from connectivity and basic automation for support with maneuvers like parallel parking or adaptive cruise control.
5G will speed up connected car benefits
The introduction of 5G — the fifth generation of wireless technology — promises to improve the speed and reliability of mobile internet connection. At its peak, 5G operates 100 times faster than 4G and has extremely low latency. This means 5G devices can download and send vast amounts of data in a fraction of the time it would take using 4G.
5G is expected to grow the market for the ever-increasing number of tools, whether smartphones or thermostats, that rely on stable internet connection. One such tool, a connected car, generates millions of data points each day, which can be transferred faster than ever using 5G. Real-time tracking will become even more accurate, improving solutions like Advanced Driver Assistance Systems which help drivers avoid collision hazards.
A trend is emerging among leading vehicle manufacturers — or Original Equipment Manufacturers (OEMs) — to embed telematics devices directly into new vehicle models. Embedded devices are capable of processing OEM-specific vehicle information and telematics data once the consumer has given consent to the manufacturer. This data can then be integrated with an online fleet management platform that standardizes the user experience, enabling owners of fleets with a variety of vehicle and connectivity types to see all vehicle information in one place.
Here are a few ways fleets can benefit from connected vehicle technology:
1. Productivity: Track factors that influence fleet productivity, such as idling time, driving time, customer visits or ignition locations.
2. Safety: Detect risky driving behavior such as harsh braking, speeding or sharp cornering. Set up driver coaching and advanced driver assistance, or install dash-cam solutions to gain visibility into on-road activity.
3. Maintenance: Access vehicle health data. Use a connected fleet management platform to set up predictive maintenance to minimize the risk of unexpected, and potentially dangerous, vehicle failure.
4. Sustainability: Get precise data on fuel usage and inefficient activities like idling. Fleets made up of EVs, or a mix of EVs and conventional vehicles, can monitor charge levels, range and battery degradation.
How connected vehicle technology is changing the fleet industry
Today’s asset tracking capabilities go far beyond providing location information. Connected fleet managers can easily view and monitor variables like driver behavior, fuel usage, harsh events and engine health. This information can be used to construct comprehensive plans for improving fleet safety, productivity, sustainability and more. To schedule a consultation please contact us at email@example.com
Get the Facts on Distracted Driving: Common Causes and Solutions
Distracted driving is plaguing our fleets and fleet owners are looking for answers. According to the National Highway Traffic Safety Administration (NHTSA), distracted drivers on U.S. roads killed 3,166 people in 2017 alone. Due to the widespread use of smartphones, distracted driving has become an epidemic. In this blog post, we have compiled some distracted driving facts to encourage all drivers to eliminate risky behavior.
What’s considered distracted driving?
Distractions can come from many sources, above and beyond mobile phones. Any activity that takes your attention away from driving, even for a second, is considered distracted driving. To put things into perspective, if you do any of the following behind the wheel you are considered a distracted driver:
Eat or drink
Talk with people in your car or on the phone (even hands-free)
Text, scroll or search on your phone
Play with the radio or navigation system
Smoke or vape
Reach for something on the floor
Look at maps or read directions
There are four types of distracted driving:
Manual: Taking your hands off the wheel
Visual: Taking your eyes off the road
Cognitive/Mental: Thinking about something else while driving
Auditory: Being distracted by noise from a ringing phone or conversation (mobile or in-person)
Let’s get down to a few statistics
The statistics associated with distracted driving are shocking, but apparently not shocking enough to convince drivers to put their phones down.
You are 4 times more likely to crash when using a cell phone while driving.
When you send or read a text, you take your eyes off the road for approximately 5 seconds.
The average speed in the U.S. is 55 mph (88.5 km/h), which means taking your eyes off the road for 5 seconds is equivalent to driving with your eyes closed for the entire length of a football field.
According to the Government of Ontario, one person is injured in a distracted driving-related incident every half hour.
In Ontario, deaths from collisions caused by distracted driving have doubled since 2000.
In the USA, during the day, 481,000 drivers are using cell phones or other electronic devices at any one time.
Each year, distracted driving is a factor in 4 million motor vehicle crashes in North America, according to the RCMP.
Texting and driving
Texting and driving is incredibly dangerous, and yet so prevalent. A poll conducted by the Canadian Automobile Association (CAA) in November 2017 found that more than 80% of the country’s population believes texting and driving is more problematic than it was three years earlier, despite the increase in public education and regulations. With 96% of respondents claiming texting and driving is a threat to their safety on the road, the poll found that this concern is now tied with drunk driving as the top road safety concern amongst Canadians.
According to the National Safety Council (NSC), an employer may be held legally accountable for the actions of a negligent employee if the employee is on duty at the time of a collision. This is called vicarious responsibility and employers are being held liable up to $25 millionfor employee crashes. Not to mention, the costs of these accidents alone are astounding. The average collision cost per vehicle annually is $4,000 to $8,000. These figures could devastate your bottom line as a business owner.
Distracted driving technology solutions
Some fleet owners have implemented their own distracted driving programs, however this depends upon driver compliance. Early programs have relied upon agreements and written policies to guard against the use of cell phones in the vehicle. Without question, technology can support companies in their effort to reduce distracted driving.
Cameras are an effective way of curbing distracted driving. Fleet managers can review in-cabin video footage and perform random audits to ensure their drivers are following procedure. These tactics, coupled with Geotab telematics, allow fleet managers to quickly alert drivers against the same event in the video to identify exactly what was happening at a specific moment.
Other tools incorporate automated driver coaching. Predictive Coach Add-In, for example, identifies poor driver behavior based on data from the Geotab GO device, then automatically assigns relevant training to the specific driver while documenting the corrective action for management. Predictive Coach monitors risky behavior such as speeding, hard braking, rapid acceleration and lack of seat belt use – all signs of distracted driving.
Another tool that helps drivers improve their driving habits is the D2Go Driver Challenge, which offers an exciting new way to engage, motivate and coach drivers. This solution turns driving into a friendly competition. Using gamification, D2Go scores drivers and compares them on selected key performance areas. Trends are tracked and analyzed to give both drivers and managers insight on who needs improvement, and who deserves recognition.
When your focus leaves the road, things happen quickly.
Distracted driving has devastating and irreversible consequences. While tools are available to improve the problem, nothing will make an impact unless drivers alter their mindset and eliminate risky behavior.
Drivers must pledge to end distracted driving and incorporate strategies into their daily lives to combat the issue. You cannot drive safely unless 100% of your attention is on driving.
How is your fleet combating distracted driving? Let us know.
Share your story with us on social media and mention @advtracking
Four Best Practices For Fleet Safety Leaders
Fleet safety management is about establishing and nurturing a culture of safety, which involves implementing and sustaining best practices across the entire fleet operation.
By deploying a comprehensive driver safety program, a fleet safety manager or company safety administrator can achieve their primary goal of creating and overseeing a safe driver culture where best practices become second nature to employees when they are behind the wheel. Here are four best practices to consider to help achieve this goal.
1. Establishing a foundation
Build support — Developing a driver safety program starts with recognizing the potential challenges from the start and addressing them. Make sure you have support from senior management, while also gaining acceptance from employees and enforcing policy consistently.
Learn from leaders — Studying use cases from other companies that have successfully rolled out safe driving policies and fleet risk management solutions provides a great opportunity to learn. Do your research and see what may work best for your organization.
Assemble the team — Forming a core team from across the various areas of the company (marketing, human resources and operations) will help bring experience and different points of views.
2. Coordinating resources
Within your workplace — Safe driving courses and practical in-vehicle evaluations are important elements of fleet driver safety training. Offering these from within the organization shows employees that fleet safety is a core commitment of your organization. This also helps emphasize what is at stake, which includes not only each individual’s safety, but also the entire company’s brand reputation, the ability to serve customers and legal liability which brings economic risk to the business and its employees.
On-the-road — Practical evaluations of drivers skills should be a consistent part of the overall program. Consider providing your drivers with training annually.
3. Layering in technology
Know your options — Driver safety solutions can make an important contribution to fleet operations. A fleet safety leader must be knowledgeable about the latest technology in order to tap into the benefits. The best way to do this is to engage technology providers in dialogue and request software demonstrations and presentations to better understand the approach each provider takes to fleet safety.
Tackle the big rocks — Driver safety technology can give administrators the power to enforce company policy and gain insight about driver performance for corrective action. Technology that tackles mobile device distraction is critical to achieving meaningful fleet safety.
First-hand view — The best way for fleet safety and operations leaders to gain an understanding about a solution they might consider deploying is to engage in a simulation. Leaders should engage with the provider to experience the solution first-hand. When an initiative is led by a leader, it helps gain employee buy-in.
4. Rewarding compliance
Program measurement — Leveraging data to understand compliance levels and monitor progress can inform decisions on what is working and what is not. This includes data from all segments of the safety program including, telematics, cameras, training and mobile usage at work.
Share knowledge — Compile comprehensive safety reports and scorecards and share with staff to ensure the whole team understands the gains or missteps of the program.
Reward performance — Good driver performance deserves to be rewarded. Consider implementing a rewards system to incentivize drivers to adhere to safety guidelines. The incentives may include an employee of the month program, extra vacation days, reduced insurance premiums or a bonus system. Figure out what works for your company and what you are able to offer.
Take action quickly — Identifying high-risk drivers and addressing issues quickly, ideally before they happen, will keep the program on track and the goals achievable.
Fleet safety management begins with understanding and executing these four best practices. Once employees feel that a safety program helps them get home safe after a day at work, fleet safety will start to become a part of the company’s DNA.
2020 Brought More Innovation to Fleet Technology Than Ever Before
This year has brought about undeniable challenges on a global scale that have affected businesses large and small. The one area where we’re glad milestones were set is fleet technology. More than any other year, 2020 brought a slew of cutting-edge (yet simple-to-use) fleet solutions, from mobile forms to camera systems.
Without fleet technology, business owners today would struggle to answer important questions about their vehicles such as:
Is harsh driving causing vehicle wear?
Are drivers taking the quickest routes?
What caused that collision?
Are my trailers lost or stolen?
Here are the top fleet technology trends we saw in 2020:
1. Mobile forms
Piles of crumpled, illegible paper forms will soon be a thing of the past. Thanks to user-friendly technology, workers are now able to update customizable mobile forms in the field. Helpful features like automatic completion, geo-stamping and customization now feature in many paperless solutions. Best of all, managers can use data captured on mobile forms for long-term reference and analysis.
Check out these Geotab solutions: Actsoft’s Encore and ProntoForms’ Mobile Forms
2. Routing and dispatch tools
Connected fleets are becoming increasingly nimble. Many popular solutions enable managers to assign (or cancel) jobs from home office, with immediate effect, as well as optimize routing.
One dispatch management solution is Applied Data Consultants’ Elite EXTRA. A MyGeotab Add-on, Elite EXTRA works directly with the GO device, including all functions on a single sign-in dashboard. Other tools assist route planning, like Route Planner from Route4Me.
3. Camera systems
High-tech fleets will also enjoy improved safety features. Many companies have ventured into video telematics, building systems of in-cabin and road-facing vehicle cameras. Among their many potential uses, cameras can improve driver coaching and provide evidence after collisions (or theft.)
Here are some Geotab solutions for camera systems: Lytx (video solutions and fleet telematics on a single platform); GOCAM solution and SmartWitness hardware (high-resolution, 360-view video and audio in and outside the vehicle); Netradyne’s Driveri (video, AI and edge computing); and Trimble Video Intelligence (a 360-view video system designed for commercial transportation vehicles).
4. Maintenance and diagnostics tools
Today’s technology is helping fleets minimize downtime. Fleet managers can now detect vehicle faults before they become a more dangerous (and costly) problem.
Some solutions, like Uptake’s Asset IO, deliver predictive maintenance insights from existing vehicle data. Other tools pair advanced technology with human experts to achieve quick resolution. For example, IntelliConnect Remote Diagnostics from Eaton provides near real-time monitoring of vehicle fault codes.
Uptake uses machine learning to deliver predictive maintenance insights.
5. Asset-tracking tools
Owners of tech-equipped fleets will gain much more visibility over their operations. Managers can view the status of their vehicles and assets, often in real time, improving the chance of recovery if lost, damaged or stolen.
Flex’s Solar Powered Trailer Tracker helps to monitor assets like trailers, containers and generators. Another option is Descartes’ MacroPoint, a cloud-based solution and global freight visibility platform for shippers, third-party logistics companies and brokers.
Descartes’ MacroPoint is a global freight visibility platform displaying real-time load location.
Thanks to the latest technology, we are inching closer to a future that is paperless, efficient and collision-free. Until then, keep up with our blog for the latest on telematics and fleet management. Advtracking.net
Geotab Keyless unlocks new benefits for car sharing, motorpools and dealerships
It is official! The world’s leading telematics provider (Geotab) has integrated secured digital key functions with a comprehensive telematics data product to maximize fleet ROI. As an Authorized Geotab Reseller Advantage Asset Tracking is excited to be able to provide this combined solution in enabling a new class of car sharing by allowing public, corporate, leasing and government fleets to better analyze, pool, utilize and reduce their assets.
Giving keyless vehicle access is critical not only for fleets seeking to improve cost and operational structures but also to consumers, who are moving away from vehicle ownership and expecting an easier, more convenient driving experience.
According to Berg Insights, several car makers, leasing companies and car rental companies are introducing car sharing solutions for corporate customers, with a goal to reduce mobility costs for enterprises by decreasing fleet capacity and the need for taxis and rental cars, while enabling self-booking and keyless access. Telematics and smartphones will play a pivotal role.
Geotab Keyless is designed to enhance car sharing across every segment, including in-car delivery services in the future and is particularly advantageous for electric vehicle (EV) car sharing fleets. This keyless solution can reliably manage vehicles’ state of charge (SOC), charging status and range remaining —a capability no other keyless hardware competitor possesses.
With Advantage’s account support team, we will walk you through the simple-to-install, scalable platform solution. Geotab Keyless supports any make, model and year of vehicle that has a key fob, and provides access to the most extensive telematics data on the market including asset accounting, suitability analysis for corporate car sharing, vehicle management automation and remote vehicle management. Fleet customers interested in implementing Geotab Keyless as part of their fleet management program can choose to pair their Geotab telematics solution with a vehicle reservation system software partner of their choice in order to best meet their individual business needs. Current global software partners for Geotab Keyless include Wunder Mobility, Ridecell, fleetster, Eccocar and Moove Connected Mobility. Alternatively, fleet customers can opt to create their own reservation software using Geotab’s Keyless APIs.
How it works
Once a key fob is embedded into the hardware, drivers open their third-party software app on their phone (which is integrated with their MyGeotab platform), locate the OEM button on the screen and use the features to lock, unlock and start the vehicle. In addition to phone apps, the keyless functionality can be enabled by NFC tags and directly over the cellular connection. Over time, the solution will expand to include other applications and third-party digital key hardware solutions, as well as OEM telematics’ APIs.
For more information about Geotab Keyless, visit: www.advtracking.net/keyless